HR Clerk Interview Questions

The below-given HR Clerk interview questions will help you in assessing candidates for junior HR positions.

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HR Clerk Interview Questions

HR Clerks are responsible for providing administrative support to HR departments. Even though duties may differ according to the HR team’s size and requirements, some of their major focus areas include posting job ads, scheduling interviews and maintaining employee records.
Candidates for this role generally have a degree in HR. Ask questions that help you know how acquainted candidates are with the job interviews, new hire onboarding and payroll. Look for candidates who are interested in learning and developing skills on the job.
Like any other HR role, look for candidates with excellent communication skills. If it is required for the position, check candidates’ ability to draft emails, prepare presentations or manage spreadsheets. If your prospective HR Clerk will be involved in payroll, you could give an Excel assignment to check their familiarity of working on spreadsheet software and managing numerical data.

Operational and Situational questions

  • What would you do if your manager gives you a task that you have never done before?
  • What type of personal information (e.g. bank account and tax identification number) would you take from new hires?
  • What things will you include in your onboarding presentation for new employees?
  • How do you deal with complaints related to errors in the monthly paychecks?

Role-specific questions

  • Tell me about your experience of using resume database and Applicant Tracking Systems.
  • What tools do you use to keep digital and physical records organized and how frequently do you update them?
  • Describe step by step process of scheduling interviews. Do you use any tools?
  • Tell me some common policies in every organization.

Behavioral questions

  • Why did you apply for this role? What are your expectations from the company?
  • How do you manage assignments from various teams? On what basis do you prioritize your work?
  • HR Clerks have a repetitive type of work, how do you stay motivated?
  • Tell me about a time when you had to work with people you didn’t get along with. How did you build a productive working relationship?