Secretary Interview Questions

Use the below-given Secretary interview questions to find candidates who can accurately perform administrative tasks.  You can also modify these questions to suit your particular requirements.

Secretary Interview Questions

Secretaries are responsible for supporting the Executives and reducing their workload by undertaking various administrative as well as clerical tasks. Their responsibilities are nearly same as those of Executive Assistants and Administrative Assistants. They receive calls, coordinate meetings, manage calendars, and maintain databases as well as filing systems. They also sometimes act as spokespersons and gatekeepers of Managers for providing different people access to them.

The best candidates for this role will be familiar with all tools and processes of a contemporary workplace. They will be organized, detail-oriented, and articulate in verbal as well as written communication.

During the interview, ask process-based, open-ended questions from the candidates because such questions are perfect for evaluating their past experience as well as interpersonal skills. The best candidates will be knowledgeable of your organization and will also ask prepared or spontaneous questions from you. In case, you need the candidates to possess specific qualifications, such as knowledge of your industry, or expertise with travel, make sure to modify the questions given below.

Operational and Situational questions

  • What was the most challenging experience you ever had with an external or internal customer? What is the effective way to work with such challenging persons?
  • How would you ensure the protection of company’s confidential information? What steps would you follow?
  • What expense reporting or cash-handling have you done? Which process did you use to record expenses?
  • What was the most complex project that you worked on with a group? What was your goal, and how did you collaborate with others to achieve that goal?
  • How would you plan a meeting for ten people? Also, describe the steps you would follow.
  • What kinds of correspondence or documents did you use to prepare for your previous job?
  • How would you rate yourself for your computer skills on a scale of 1-10?
  • Which software tools did you use in your previous job?
  • What are the typical inquiries you face while working as a Secretary?
  • What would you do to keep your Managers updated on their work schedule?
  • How would you prioritize your work while reporting to multiple Supervisors?
  • Why are you interested in being a Secretary at our company?
  • How would you relate your previous work experience to this job?