Office Clerk Interview Questions

Use the below-given Office Clerk interview questions to find candidates who can accurately perform administrative tasks.  You can also modify these questions to suit your particular requirements.

Office Clerk Interview Questions

Office Clerks play a significant role in ensuring a company’s routine operations run smoothly. They are responsible for maintaining records, preparing reports and performing basic bookkeeping work.

Your prospective employee should have the determination to do a number of duties with great enthusiasm. Familiarity with office equipment like scanners and printers is essential. If required, you can also add a computer skills assignment in your recruitment process to check candidates’ data entry and typing abilities, along with their knowledge of MS Excel and MS Word. 

Look for candidates who are motivated, understand the needs of your company and are keen to work with your company. Your ideal candidates are trustworthy and look for ways to improve daily tasks. They also have strong communication skills and feel comfortable working as the point of contact for customers and other employees.

Behavioral questions

  • How do you keep your team motivated during high-stress situation?
  • Have you ever suggested a way to save money or time? What was your suggestion?
  • Have you ever had to deal with a difficult colleague? If yes, how did you handle the relationship?
  • What do you like about your job?
  • What goals do you set for yourself at work? How do you make sure that you achieve them?
  • How do you stay motivated?
  • Have you ever worked on a task you were not familiar with due to an emergency at the workplace? What was your approach?

Role-specific questions

  • Tell me about your experience of handling invoices and cash transactions?
  • How do you name digital files to ensure your colleague can easily find what they are looking for? Give a few examples.
  • How do you keep organized filing systems?
  • What type of reports have you prepared in your previous position?
  • Name the calendar management tools you use. How do they help you in organizing your work schedules?
  • How do you ensure accuracy in your data entry work?

Operational and Situational questions

  • If you lose an important document, what would you do?
  • Do you have any experience of creating a spreadsheet to keep track of office expenditures? What information do you include and how often do you update it?
  • If you will be on leave for a week, what instructions would you give your colleagues to make sure they are ready to handle any emergency?
  • On Monday morning how do you decide which emails to address first?
  • A few minutes before the training session, you realize that you forgot to print 500 pages of educational material. What would be your approach?