Sales Account Executive Interview Questions

joseph cole

Updated on April 27, 2023

Hiring a sales account executive that meets all your organizational needs is not a breeze. Go through the sample interview questions listed below and assess the potential candidates for the right skill sets.

Sales Account Executive Interview Questions

Sales Account Executive is the professional who maintains a profitable relationship with company-clients by offering outstanding customer service. He has the responsibility to monitor sales data and achieve sales quotas.

Candidates for all the sales roles must possess a pleasing personality and sound communication skills. The Sales Account Executives frequently interact with key clients, therefore professionals with these skill sets become an asset. The ability of a candidate to lead a discussion will effectively demonstrate their personality and communication skills.

Qualifications To Look For:

  • Bachelor’s degree in sales, business or marketing

Skills To Look For:

  • Sound communication skills
  • Problem-solving skills
  • Client handling

Experience To Look For:

  • Experienced in making sales
  • Experience with using sales software

The following sales account executive interview questions will help you assess all the key skills that distinguish a perfect candidate for the role.

Operational and Situational questions

  • How will you fix the problems of multiple clients at one time?
  • What arguments will you make to convince potential clients to take our company under consideration?
  • Do you believe social media is a great platform to spot prospective clients?
  • How will you determine the right time to stop persuading a client who keeps on giving excuses not to buy a product/service?

Role-specific questions

  • Have you ever used any CRM software? If yes, then which were the most helpful features according to you?
  • Are you comfortable with cold calling?
  • What will you do to make a demo presentation effective?
  • Do you have any idea about the products/services we are into? What makes us different from the rest of our competitors?
  • What will you do to increase the sales quotas for our company?

Behavioral questions

  • Explain any incident when you failed to reach your sales quota? What was the reason and what did you learn from that incident?
  • Recall a time when you completed a deal successfully and contributed to the company’s financial growth?
  • Suppose a client rejects your proposal. What will be your response?
  • Describe a situation when you closed a very complicated deal? What were the problems you faced and how did you handle them?
  • Have you ever dealt with an angry and dissatisfied customer? How did you handle the situation?
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