Here we have outlined collection specialist interview questions that you must ask from contenders to pick the right one.
The responsibility of Collection Specialists is to maintain the record of accounts receivable. Making sure the payments are made on time and routinely contacting clients about the debts are also their tasks. The contenders who are familiar with the necessary billing procedures and the Fair Debt Collection Practices Act (FDCPA) will stand out. Pay attention to the candidates who can proactively identify overdue accounts and reduce debts. This position can be stressful as it involves negotiating with the financially-strained account holders. Therefore, shortlisting those who are patient and firm will be a wise decision. While interviewing, pose hypothetical scenarios as it will help in testing whether they can handle stress management challenges or not. The contenders who can use their critical thinking skills to resolve credit issues will be ideal for this role.
Qualifications to look for:
Skills to look for:
Have a look at these Collection Specialist interview questions and hire the best candidate for your company.
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