UX Designer Interview Questions

Everything you need to know about hiring a UX Designer

Why hire a UX Designer? 

Believe it or not, customers judge your website/app design within 50 milliseconds! That’s why a great design leads to a good UX (User Experience). Be it a start-up or a global enterprise, a UX Designer’s role is ubiquitous. 

Are UX Designers in demand in 2022? Short answer: YES. Long answer: The UX Design industry is currently brimming with global demand, wide job opportunities, and salaries above industry standards. 

As per Glassdoor, UX Designer jobs are constantly ranked as the Best 50 Jobs in the United States.

But what factors are driving the demand for UX Designers? According to Libby Kelly, Director of Recruitment, Cpl Technology, 

“The demand for UX talent has gained momentum in a post-Covid economy. Companies know they won’t survive if they are not present online.”

Along the same lines, the State of UX Survey 2022 reveals that at least 45% of the companies are missing out on significant revenue opportunities as they are not treating UX as a business-critical function
You can explore more about tech hiring strategies in our tech recruiting guide.

What is a UX Designer?  

UX Designer optimizes the interaction between humans and products in terms of digital ergonomics (aesthetics and performance). As customer advocates, they explore paths to enhance the customer’s experience. However, they do not work for the visual design of a product.

Ask what a UX Designer does and Fred Beecher, Sr. Director of Design Operations at Rocket Central tells you, 

“How do I explain what I do at a party? The short version is that I say I humanize technology.”

As per the 2020 BrainStation Digital Skills Survey, a UX Designer’s day-to-day work involves 

  • Customer research,
  • Persona development,
  • Information architecture,
  • Wireframing, prototyping and 
  • High fidelity design
  • Empathy

Why are UX Designers in high demand?

Alfonso de la Nuez, Co-CEO, and Co-Founder of UserZoom states that future brands will be heavily dependent on digital experiences like the anything-from-anywhere world as they work for everyone. 

Validating this, Jess Weber, Chief Talent & Development Officer at Creatively also says,

“Demand for top talent in creative economy sectors like UX design, animation, digital visualization, and others is rapidly outstripping its supply.”

A study by  Nielsen Norman Group found that 90% of the UX and UI Designers primarily work on web-based products, while 76% of them work on mobile app design.

The U.S.Bureau of Labor Statistics predicts the growth of the UX Designer job market at 13%  between 2020 and 2030. 

Recommended Read: How does Talent Intelligence boost your Recruitment Process

Average pay for a UX Designer

As per Glassdoor estimates, the national average for a UX Designer salary in the USA is $1,15,743 per year.

UX Designer KPIs:

Thais Souza, Design Director at PayFit, puts forward,

“Choosing the right UX metrics matters a lot. They suggest to us what’s working and what’s not, both for the users and the company.”

As a UX Designer, you should consider some of the following  KPIs to measure the project-specific goals.

  1. Task Success Rate (TSR)
  2. Time-on-task
  3. Search vs navigation
  4. User Error Rate (UER)
  5. System Usability Scale (SUS) 
  6. Net Promoter Score (NPS)
  7. Customer Satisfaction (CSAT)

UX Designer Job Description

A UX Designer needs a multi-disciplinary approach for successful project completion from technology to creativity to empathy. Additionally, as people person, they need to collaborate with cross-functional teams on many levels.

Take a look at the UX Designer’s  job description in the following template:

  1. Conduct concept and usability testing and also gather user feedback
  2. Understand user psychology and product specifications
  3. Develop task flows and wireframes based on user needs
  4. Collaborate with Developers and Designers to create user-friendly and intuitive software
  5. Communicate prototypes and design ideas to developers
  6. Work with UI designers for implementing attractive designs
  7. Find creative ways for solving UX problems (e.g. findability, usability)
  8. Develop prototypes and wireframes based on customer needs
  9. Define the right interaction model and evaluate its success
  10. Stay aware of industry trends and the latest products from competitors

Recommended Read: Ultimate Guide to Hiring Quality Talent

UX Designer Interview Questions

  1. What is your definition of UX?
  2. Can you take us through the latest trends in UX?
  3. What is a Visual Hierarchy?
  4. How do you practice Universal design in your workflow?
  5. Walk us through some of the UX research methods. How do you use them in your project?
  6. Imagine a client has certain problems with UX. How do you respond to the situation?
  7. Aligning business goals with end-users goals requires a careful balance. How do you achieve that?
  8. How do you communicate a complex idea to an already frustrated client?
  9. How do you respond when the Web developer says they can’t do it?
  10. Where do you see yourself on a spectrum of UX Designer to Visual Designer? Why do you think so?

Best Practices for hiring UX Designers

The UX job market is fiercely competitive. Tech recruiters must know what competencies matter for a UX Designer’s role.

Gassia Maljian, Director, Executive Search at Creative Niche explains that a large number of applicants lack an organized or visually appealing resume.

She adds that most hiring managers expect the candidate to have a microsite or a portfolio with industry-standard UX principles for content creation. They must also highlight the project deliverables they were responsible for. 

Recruitment software like Glider AI helps you hire the best designers from the UI industry. The talent quality platform tells you how to hire with confidence through real-world skill evaluation.

Through AI-based candidate evaluation, the time-to-fill ratio is reduced by 50%, and improves interview to offer ratio by 3X while increasing candidate satisfaction by 98%, thus enhancing the employer brand and candidate experience simultaneously.

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