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Recruitment Metrics: Measuring Success in Hiring

Did you know that a bad hire can cost a company around $17,000? Making the right hiring decision not only saves money — but also boosts team morale and productivity.  Recruitment metrics help make this possible. When used correctly, these metrics can offer quantifiable insights that help organizations evaluate their hiring strategies, pinpoint areas for […]

AI In Skill Assessments: Dos and Don’ts

AI has successfully made inroads into the recruitment industry in the last few years. From candidate screening to interviews and skill evaluation, we have AI tools to conduct all these HR operations. Which is great, right? Yes. However, being dependent solely on AI is something you must avoid. This is because there are some elements […]

Patient Services Representative Job Description and Top Skills

What is a Patient Services Representative? A Patient Services Representative is responsible for providing front-line support to patients and their families, assisting with appointment scheduling, registration, insurance verification, and billing inquiries. Patient Services Representatives serve as the primary point of contact for patients, addressing their needs, answering questions, and facilitating access to healthcare services while […]

Intake Coordinator Job Description and Top Skills

What is an Intake Coordinator? An Intake Coordinator is responsible for managing the intake process for new patients, coordinating referrals, scheduling appointments, and gathering necessary information to facilitate the provision of healthcare services. They serve as the initial point of contact for patients, caregivers, and healthcare providers, providing information, assistance, and support to ensure a […]

Administrative Medical Assistant Job Description and Top Skills

What is an Administrative Medical Assistant? An Administrative Medical Assistant is responsible for performing various administrative duties in a medical office or clinic, including scheduling appointments, managing medical records, coordinating patient referrals, and assisting with billing and insurance claims. They serve as the primary point of contact for patients, healthcare providers, and other stakeholders, providing […]

Medical Secretary Job Description and Top Skills

What is a Medical Secretary? A Medical Secretary is responsible for performing various administrative duties in a medical office or clinic, including scheduling appointments, managing medical records, coordinating patient referrals, and assisting with billing and insurance claims. Medical Secretaries serve as the primary point of contact for patients, healthcare providers, and other stakeholders, providing excellent […]

Certified Professional Coder Job Description and Top Skills

What is a Certified Professional Coder? A Certified Professional Coder is responsible for reviewing medical records, abstracting relevant clinical information, and assigning appropriate medical codes using ICD-10, CPT, and HCPCS code sets. CPCs play a crucial role in healthcare reimbursement, ensuring accurate documentation and coding of patient encounters to facilitate claims processing, billing, and compliance […]

Effective Employee Retention Strategies for a Thriving Workplace

Employee retention is a top priority for companies looking to reduce turnover and cultivate talent whether in a candidate or employer-driven job market. AI has only increased the demand for new skills, creating a growing global skills gap, making an effective employee retention strategy more critical than ever. Organizations that fail to retain top talent face […]

Different Types of Recruitment Strategies 

Choosing the appropriate strategy for recruitment is the first step to developing a candidate pipeline that nurtures diversity, enhances productivity, and aligns with broader organizational goals. There are various types of recruitment strategies and hiring techniques that hiring managers can utilize to build resilient and balanced teams.  Contingent Staffing  Contingent workforce refers to temporary staff, […]

Medical Biller Job Description and Top Skills

What is a Medical Biller? A Medical Biller is responsible for preparing and submitting medical claims to insurance companies, government agencies, and other payers for reimbursement of healthcare services rendered. Medical Billers play a critical role in revenue cycle management, ensuring the accuracy and completeness of billing information, and resolving issues related to claims processing […]

Medical Receptionist Job Description and Top Skills

What is a Medical Receptionist? A Medical Receptionist is responsible for greeting patients, scheduling appointments, managing patient records, and providing administrative support in a medical office or clinic setting. Medical Receptionists play a crucial role in creating a positive patient experience, facilitating communication between patients and healthcare providers, and maintaining efficient office operations. Medical Receptionist […]

Compliance Officer Job Description and Top Skills

What is a Compliance Officer? A Compliance Officer is responsible for developing, implementing, and monitoring compliance programs to ensure adherence to laws, regulations, policies, and procedures within an organization. Compliance Officers play a critical role in identifying and mitigating compliance risks, conducting audits and investigations, and promoting a culture of integrity and ethical conduct. Compliance […]
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