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Non-clinical roles in healthcare are essential to the smooth operation and success of medical facilities and organizations. These positions, which do not involve direct patient care, encompass a wide range of responsibilities that support the clinical side of healthcare. Non-clinical professionals work in administration, management, finance, human resources, information technology, and other critical areas. They ensure that healthcare facilities run efficiently, maintain compliance with regulations, manage financial operations, and support patient services through effective administration and communication. By providing essential behind-the-scenes support, non-clinical staff play a crucial role in creating a functional and organized healthcare environment, enabling clinical staff to focus on delivering high-quality patient care. Their contributions are vital to the overall healthcare system, ensuring that patients receive the best possible service and care.
Accounts payable specialists handle the processing, verification, and recording of invoices and payments within an organization’s accounting system. They ensure accuracy and timeliness in payments while adhering to established financial procedures and policies.
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Attention to detail | Organization | Communication | Analytical skills | Proficiency in accounting software
Administration assistants provide support to administrative teams and managers by performing various clerical and organizational tasks. They assist with scheduling, record-keeping, and communication within the office environment.
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Communication | Organization | Multitasking | Time management | Proficiency in office software
Associate directors in patient assistance oversee programs and initiatives aimed at providing support and resources to patients in need. They develop strategies, manage operations, and collaborate with internal and external stakeholders to ensure effective program implementation.
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Leadership | Project management | Communication | Problem-solving | Knowledge of patient assistance programs
Associate directors in patient assistance with a focus on communications and operations lead efforts to streamline processes, enhance communications, and improve overall program efficiency. They oversee program logistics, communication strategies, and stakeholder engagement initiatives.
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Communication | Project management | Leadership | Problem-solving | Knowledge of patient assistance programs
US Medical Associate directors with a specialization in project management in the US medical sector oversee the planning, execution, and evaluation of medical projects and initiatives. They lead cross-functional teams, manage project timelines and budgets, and ensure alignment with organizational goals.
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Project management | Leadership | Communication | Problem-solving | Strategic planning
Clinical authorization representatives facilitate the authorization process for medical procedures and services by coordinating with healthcare providers, insurance companies, and patients. They ensure compliance with insurance requirements and facilitate timely approvals.
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Attention to detail | Communication | Multitasking | Knowledge of insurance processes
Contact tracers play a crucial role in public health by identifying and notifying individuals who may have been exposed to infectious diseases. They conduct interviews, provide information and guidance, and maintain accurate records of contact tracing efforts.
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Communication | Empathy | Attention to detail | Organization | Data entry
Cryogenics process operators are responsible for operating and maintaining equipment used in cryogenic processes, such as liquefaction and storage of gases at very low temperatures. They ensure the safe and efficient operation of cryogenic systems while adhering to strict safety protocols.
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Technical skills | Attention to detail | Problem-solving | Safety procedures | Equipment operation knowledge
Customer service representatives interact with customers to provide assistance, answer inquiries, and resolve issues related to products or services. They deliver high-quality service, build rapport with customers, and contribute to overall customer satisfaction.
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Communication | Empathy | Problem-solving | Patience | Conflict resolution
Data entry clerks input, update, and maintain data in computer systems and databases. They ensure accuracy and completeness of data entries while adhering to established data entry procedures and standards.
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Typing speed | Accuracy | Attention to detail | Organization | Proficiency in data entry software
Enrollment specialists assist individuals in the enrollment process for various programs or services, such as healthcare plans, educational courses, or membership organizations. They provide guidance, process applications, and ensure compliance with enrollment requirements.
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Communication | Organization | Attention to detail | Knowledge of enrollment processes | Customer service
Environmental health and safety specialists develop, implement, and monitor programs and policies to ensure compliance with safety and environmental regulations. They conduct risk assessments, provide training, and investigate incidents to promote a safe work environment.
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Knowledge of safety regulations | Risk assessment | Communication | Problem-solving | Attention to detail
Equipment technicians install, maintain, and repair various types of equipment and machinery used in industrial, manufacturing, or healthcare settings. They troubleshoot issues, perform preventive maintenance, and ensure equipment functionality and safety.
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Technical skills | Troubleshooting | Attention to detail | Time management | Equipment maintenance knowledge
Facility security officers are responsible for implementing and maintaining security measures to protect people, property, and assets within a facility. They monitor surveillance systems, enforce security policies, and respond to security incidents as needed.
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Security procedures knowledge | Vigilance | Communication | Problem-solving | Attention to detail
Field medical communication specialists provide support to healthcare professionals and patients by delivering medical information and assistance. They communicate complex medical concepts, provide product information, and address inquiries and concerns.
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Communication | Medical knowledge | Problem-solving | Organizational skills | Attention to detail
Functional insurance professionals specialize in specific areas of insurance, such as claims processing, underwriting, or policy administration. They analyze insurance needs, recommend coverage options, and provide assistance to clients or policyholders.
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Knowledge of insurance policies | Communication | Customer service | Analytical skills | Attention to detail
General insurance professionals provide a wide range of insurance products and services to individuals and businesses. They assess risks, recommend coverage options, and process insurance applications, claims, and policy changes.
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Knowledge of insurance policies | Communication | Customer service | Analytical skills | Attention to detail
Grant analysts manage and oversee grant funding opportunities for organizations or research projects. They review grant proposals, conduct financial analysis, and ensure compliance with grant requirements and regulations.
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Analytical skills | Attention to detail | Communication | Financial analysis | Grant management
Health information management professionals handle the collection, organization, and security of patient health information within healthcare organizations. They ensure the accuracy and confidentiality of health records while complying with regulatory standards.
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Knowledge of medical coding | Electronic health records | Attention to detail | Organization | Communication
Health insurance professionals specialize in providing health insurance products and services to individuals, families, or groups. They assess insurance needs, recommend coverage options, and assist clients with enrollment and claims processing.
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Knowledge of insurance policies | Communication | Customer service | Analytical skills | Attention to detail
Human resource representatives provide support and assistance in various HR functions, such as recruitment, employee relations, and benefits administration. They serve as a point of contact for employees and management regarding HR-related inquiries and issues.
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Communication | Organizational skills | Knowledge of HR policies | Problem-solving | Empathy
Insurance authorization professionals facilitate the authorization process for medical procedures and services by coordinating with healthcare providers and insurance companies. They ensure that services are approved according to insurance guidelines and requirements.
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Knowledge of insurance procedures | Communication | Attention to detail | Analytical skills | Time management
Insurance claim professionals handle the processing and adjudication of insurance claims submitted by policyholders. They review claim documentation, assess eligibility and coverage, and facilitate claim resolution and payment.
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Knowledge of insurance procedures | Communication | Attention to detail | Analytical skills | Problem-solving
Life insurance professionals specialize in providing life insurance products and services to individuals or families to protect against financial loss due to death. They assess insurance needs, recommend coverage options, and assist clients with policy selection and management.
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Knowledge of insurance policies | Communication | Customer service | Analytical skills | Attention to detail
Medical information managers oversee the management and dissemination of medical information and resources within healthcare organizations. They develop policies and procedures, ensure compliance with regulations, and provide support to healthcare professionals and patients.
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Leadership | Medical knowledge | Communication | Organizational skills | Attention to detail
Material handlers are responsible for the movement, storage, and handling of materials and products within warehouse or manufacturing facilities. They load and unload shipments, pick and pack orders, and maintain inventory accuracy.
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Physical strength | Organization | Attention to detail | Time management | Inventory management knowledge
Medical affairs project managers oversee and coordinate medical projects and initiatives within pharmaceutical or healthcare organizations. They develop project plans, manage timelines and budgets, and ensure alignment with regulatory requirements.
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Project management | Medical knowledge | Communication | Leadership | Problem-solving
Medical billing specialists handle the processing and submission of medical claims to insurance companies for reimbursement. They ensure accuracy and compliance with coding and billing regulations while maximizing reimbursement for healthcare services.
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Knowledge of medical billing procedures | Attention to detail | Communication | Analytical skills
Inpatient medical coders assign diagnostic and procedural codes to patient records for reimbursement and statistical purposes. They ensure accuracy and completeness of coding while adhering to coding guidelines and regulations.
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Knowledge of medical coding | Attention to detail | Analytical skills | Medical terminology | Communication
Outpatient medical coders assign diagnostic and procedural codes to patient records for reimbursement and statistical purposes. They review medical documentation, assign appropriate codes, and ensure accuracy and compliance with coding standards.
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Knowledge of medical coding | Attention to detail | Analytical skills | Medical terminology | Communication
Medical coding professionals assign diagnostic and procedural codes to patient records for reimbursement and statistical purposes. They ensure accuracy and compliance with coding standards and regulations while maximizing reimbursement for healthcare services.
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Knowledge of medical coding | Attention to detail | Analytical skills | Medical terminology | Communication
Medical collectors handle the collection and resolution of outstanding medical bills and accounts receivable. They communicate with patients and insurance companies, negotiate payment arrangements, and ensure timely payment for healthcare services.
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Communication | Negotiation | Attention to detail | Knowledge of medical billing processes | Problem-solving
Medical communications execution specialists support medical communications initiatives by coordinating content development, publication, and distribution. They ensure adherence to timelines, quality standards, and regulatory requirements.
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Communication | Project management | Attention to detail | Medical knowledge | Organizational skills
Medical denial specialists review and appeal denied insurance claims to ensure appropriate reimbursement for healthcare services. They analyze denial reasons, gather supporting documentation, and communicate with payers to resolve claim issues.
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Knowledge of medical billing procedures | Attention to detail | Analytical skills | Communication | Problem-solving
Medical education managers oversee the development and implementation of medical education programs and initiatives for healthcare professionals and patients. They collaborate with internal and external stakeholders, manage budgets, and ensure compliance with educational standards.
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Medical knowledge | Communication | Project management | Organizational skills | Attention to detail
Medical monitors oversee and evaluate clinical trial data to ensure participant safety and protocol compliance. They analyze study results, identify trends or issues, and communicate findings to stakeholders.
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Medical knowledge | Attention to detail | Communication | Analytical skills | Problem-solving
Medical publications associates assist in the development, review, and publication of medical content for scientific journals, conferences, and educational materials. They collaborate with authors, review manuscripts, and ensure compliance with publication standards.
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Communication | Medical knowledge | Attention to detail | Organizational skills | Research skills
Medical records clerks are responsible for maintaining and organizing patient health records in healthcare facilities. They ensure the accuracy and confidentiality of records, process record requests, and assist with record retrieval and management.
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Attention to detail | Organizational skills | Knowledge of medical record procedures | Communication
Medical secretaries provide administrative support to healthcare professionals and medical offices. They schedule appointments, manage patient records, and assist with correspondence and billing.
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Communication | Organizational skills | Attention to detail | Knowledge of medical terminology
Medical writers create and edit medical content for various purposes, such as regulatory submissions, scientific publications, and patient education materials. They ensure accuracy, clarity, and compliance with industry standards and guidelines.
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Writing skills | Medical knowledge | Attention to detail | Research skills | Communication
Patient access representatives or intake coordinators facilitate the registration and admission process for patients seeking healthcare services. They collect demographic and insurance information, verify eligibility, and coordinate patient appointments.
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Communication | Empathy | Organization | Attention to detail | Knowledge of patient intake processes
Patient schedulers manage and coordinate patient appointments and schedules for medical services. They liaise with patients, healthcare providers, and administrative staff to ensure efficient scheduling and utilization of resources.
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Organization | Communication | Attention to detail | Multitasking | Knowledge of scheduling software
Procedure writers develop and document standard operating procedures (SOPs) for various processes and activities within healthcare organizations. They ensure clarity, accuracy, and compliance with regulatory standards and guidelines.
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Writing skills | Attention to detail | Organizational skills | Medical knowledge | Communication
Project coordinators support project managers in planning, organizing, and executing projects within healthcare organizations. They assist with scheduling, documentation, and communication, and coordinate project activities to ensure timely completion.
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Project management | Communication | Organization | Attention to detail | Problem-solving
Project managers oversee the planning, execution, and completion of projects within healthcare organizations. They manage resources, timelines, and budgets, and communicate with stakeholders to ensure project success.
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Project management | Leadership | Communication | Problem-solving | Organizational skills
Promotional review advisors ensure compliance with regulatory guidelines and company policies in promotional materials and activities within healthcare organizations. They review marketing materials, provide guidance, and facilitate approval processes.
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Knowledge of regulatory guidelines | Attention to detail | Communication | Organizational skills | Problem-solving
Records specialists manage and maintain records and documents within healthcare organizations. They ensure accuracy, accessibility, and compliance with regulatory standards and retention policies.
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Organization | Attention to detail | Communication | Knowledge of record-keeping procedures | Analytical skills
Technical insurance professionals specialize in providing insurance products and services for technical or specialized risks, such as engineering or marine insurance. They assess risks, recommend coverage options, and provide assistance to clients or policyholders.
Glider AI’s skills tests evaluates the candidates on the following top skills:-
Knowledge of insurance policies | Technical skills | Communication | Analytical skills | Attention to detail
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