ServiceNow Skill Test

Skill summary

ServiceNow (SNOW) is a SaaS-based platform that takes care of a business enterprise's IT operations like ITSM and ITOM. ServiceNow developers communicate with different stakeholders to convert their business problems into technical solutions. 

Through QA methodologies and configuration designs, the ServiceNow skill test assesses how candidates help companies manage their IT infrastructure like integration, architectural changes, etc.


Multiple Choice Questions


10 min






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Why we created this test

This test evaluates candidates’ knowledge of the fundamentals of the ServiceNow platform, IT architecture, business process management, and cloud computing. 

Candidates who do well on the ServiceNow skill test have a good grasp of the basics and more advanced topics of ServiceNow like programming in JavaScript, markup languages like HTML and XML along with web development tools like .NET and AJAX.

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Service Now Glider AI skill intelligence platform
Service Now Glider AI skill intelligence platform

Skills evaluated

ServiceNow developers need to have certain competencies to do their job well. The skills that they should have are:
In-depth expertise in JavaScript, Angular, Jelly and CSS.
Knowledge of client-side and service-side scripting
Administrative skills like report generation, designing web pages and personalizing forms and documents.
Good understanding of ITIL framework, ACL and debugging.
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Related roles

Use the Salesforce skill test to hire for these roles:
ServiceNow Developer
ServiceNow Engineer
ServiceNow Functional Consultant
ServiceNow Administrator
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Service Now Glider AI skill intelligence platform

Science-backed questions for hundreds of roles

Use these sample questions to evaluate skill and fit for the ServiceNow role before hiring.

1. ______ feature allows end users to post questions and answer other user questions 
  • Ask ServiceNow
  • Neighborhoods
  • Social Q & A
  • Social FAQs
  • None of these 
2. Can you delete tables?
  • Yes, only custom tables but now system tables
  • No, but we can format them
  • Yes, all tables can be deleted
  • No tables can be deleted
  • None of these 


3. Who can modify access control rules?
  • acl_admin
  • security_admin
  • admin
  • itil
  • All of them
4. ______ tab contains the Activity Stream for a task
  • conflicts 
  • resolution information
  • notes
  • related records
  • None of these 
5. ______ provides a graphical summary of the stages in a process
  • Parent breadcrumbs formatter
  • Activity formatter
  • Process flow formatter
  • Approval summarizer formatter
  • CI relations formatter

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Christina HiltonGlider AI skill intelligence platform

Christina Hilton

North America Sales
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Santhosh S

Rest of World Sales