General Manager Interview Questions

The below-given General Manager (GM) interview questions provide a snapshot of what type of questions to ask during the interview in order to assess the skills, approach, and knowledge required for the profile.


General Manager Interview Questions

General Managers are found in a huge range of industries including but not limited to hospitality, service, and retail. They are responsible for managing facilities and teams, like a manufacturing floor at a manufacturing unit, warehouse, hotel, restaurant or a gym. At a franchise, GM plays an important role. If a client wants to speak to the concerned person, the Receptionist will connect them to the General Manager.

The major role of GM is similar to that of Team Leader. They take care of hiring, managing, and training staff members and ensure that they have the essential resources and tools to succeed. They also present their team with new and effective strategies and plans. GMs also plan budgets, measure results and determine opportunities and threats to their business.

Interpersonal skills are very important for this role, especially if the GM works for a company that wants to be known for great client support. Asking situational and open-ended questions will help you know about candidates’ communication style and leadership skills so that you can recruit the right GM for your company.

Operational and Situational questions

  • Why do you want to work with us? How will this position help you reach your career goals?
  • Tell me about some industry trends that will have an impact on your role as a GM.
  • Describe your typical day at work as a GM. How do you prioritize your tasks?
  • Have you ever made any changes to increase efficiency, improve productivity or lower costs?
  • Share about a time when your team was having difficulty meeting the business objectives. What happened and how did you help your team?
  • Have you worked on a project with a tight budget? How did you manage the things?
  • Tell me about a successful project where you worked with multiple teams. What was your role and the final outcome?
  • Tell me about a time you led an important conference.
  • How do you decide that a employee is underperforming?
  • Share your experience of coaching or mentoring. How the person evolved after your support?
  • What is your approach to delegating employees? How do you ensure that the tasks are completed successfully?
  • Share about a time you led by example.
  • Describe your leadership style.