Non-Clinical – Top Job Roles and Skills

Team Glider

Updated on May 20, 2024

What is Non-Clinical?

Non-clinical roles in healthcare are essential to the smooth operation and success of medical facilities and organizations. These positions, which do not involve direct patient care, encompass a wide range of responsibilities that support the clinical side of healthcare. Non-clinical professionals work in administration, management, finance, human resources, information technology, and other critical areas. They ensure that healthcare facilities run efficiently, maintain compliance with regulations, manage financial operations, and support patient services through effective administration and communication. By providing essential behind-the-scenes support, non-clinical staff play a crucial role in creating a functional and organized healthcare environment, enabling clinical staff to focus on delivering high-quality patient care. Their contributions are vital to the overall healthcare system, ensuring that patients receive the best possible service and care.

Top roles in Non-Clinical

Accounts Payable Specialist

Accounts payable specialists handle the processing, verification, and recording of invoices and payments within an organization’s accounting system. They ensure accuracy and timeliness in payments while adhering to established financial procedures and policies.

Top Skills for an Accounts Payable Specialist

Glider AI’s skills tests evaluates the candidates on the following top skills:-

Attention to detail | Organization | Communication | Analytical skills | Proficiency in accounting software

Administration Assistant

Administration assistants provide support to administrative teams and managers by performing various clerical and organizational tasks. They assist with scheduling, record-keeping, and communication within the office environment.

Top Skills for an Administration Assistant

Glider AI’s skills tests evaluates the candidates on the following top skills:-

Communication | Organization | Multitasking | Time management | Proficiency in office software

Associate Director, Patient Assistance

Associate directors in patient assistance oversee programs and initiatives aimed at providing support and resources to patients in need. They develop strategies, manage operations, and collaborate with internal and external stakeholders to ensure effective program implementation.

Top Skills for an Associate Director, Patient Assistance

Glider AI’s skills tests evaluates the candidates on the following top skills:-

Leadership | Project management | Communication | Problem-solving | Knowledge of patient assistance programs

Associate Director, Patient Assistance, Communications and Operations

Associate directors in patient assistance with a focus on communications and operations lead efforts to streamline processes, enhance communications, and improve overall program efficiency. They oversee program logistics, communication strategies, and stakeholder engagement initiatives.

Top Skills for an Associate Director, Patient Assistance, Communications and Operations

Glider AI’s skills tests evaluates the candidates on the following top skills:-

Communication | Project management | Leadership | Problem-solving | Knowledge of patient assistance programs

Associate Director: Project Manager

US Medical Associate directors with a specialization in project management in the US medical sector oversee the planning, execution, and evaluation of medical projects and initiatives. They lead cross-functional teams, manage project timelines and budgets, and ensure alignment with organizational goals.

Top Skills for an Associate Director: Project Manager US Medical

Glider AI’s skills tests evaluates the candidates on the following top skills:-

Project management | Leadership | Communication | Problem-solving | Strategic planning

Clinical Authorization Representative

Clinical authorization representatives facilitate the authorization process for medical procedures and services by coordinating with healthcare providers, insurance companies, and patients. They ensure compliance with insurance requirements and facilitate timely approvals.

Top Skills for a Clinical Authorization Representative

Glider AI’s skills tests evaluates the candidates on the following top skills:-

Attention to detail | Communication | Multitasking | Knowledge of insurance processes

Contact Tracer

Contact tracers play a crucial role in public health by identifying and notifying individuals who may have been exposed to infectious diseases. They conduct interviews, provide information and guidance, and maintain accurate records of contact tracing efforts.

Top Skills for a Contact Tracer

Glider AI’s skills tests evaluates the candidates on the following top skills:-

Communication | Empathy | Attention to detail | Organization | Data entry

Cryogenics Process Operator

Cryogenics process operators are responsible for operating and maintaining equipment used in cryogenic processes, such as liquefaction and storage of gases at very low temperatures. They ensure the safe and efficient operation of cryogenic systems while adhering to strict safety protocols.

Top Skills for a Cryogenics Process Operator

Glider AI’s skills tests evaluates the candidates on the following top skills:-

Technical skills | Attention to detail | Problem-solving | Safety procedures | Equipment operation knowledge

Customer Service Representative

Customer service representatives interact with customers to provide assistance, answer inquiries, and resolve issues related to products or services. They deliver high-quality service, build rapport with customers, and contribute to overall customer satisfaction.

Top Skills for a Customer Service Representative

Glider AI’s skills tests evaluates the candidates on the following top skills:-

Communication | Empathy | Problem-solving | Patience | Conflict resolution

Data Entry Clerk

Data entry clerks input, update, and maintain data in computer systems and databases. They ensure accuracy and completeness of data entries while adhering to established data entry procedures and standards.

Top Skills for a Data Entry Clerk

Glider AI’s skills tests evaluates the candidates on the following top skills:-

Typing speed | Accuracy | Attention to detail | Organization | Proficiency in data entry software

Enrollment Specialist

Enrollment specialists assist individuals in the enrollment process for various programs or services, such as healthcare plans, educational courses, or membership organizations. They provide guidance, process applications, and ensure compliance with enrollment requirements.

Top Skills for an Enrollment Specialist

Glider AI’s skills tests evaluates the candidates on the following top skills:-

Communication | Organization | Attention to detail | Knowledge of enrollment processes | Customer service

Environmental Health and Safety Specialist

Environmental health and safety specialists develop, implement, and monitor programs and policies to ensure compliance with safety and environmental regulations. They conduct risk assessments, provide training, and investigate incidents to promote a safe work environment.

Top Skills for an Environmental Health and Safety Specialist

Glider AI’s skills tests evaluates the candidates on the following top skills:-

Knowledge of safety regulations | Risk assessment | Communication | Problem-solving | Attention to detail

Equipment Technician

Equipment technicians install, maintain, and repair various types of equipment and machinery used in industrial, manufacturing, or healthcare settings. They troubleshoot issues, perform preventive maintenance, and ensure equipment functionality and safety.

Top Skills for an Equipment Technician

Glider AI’s skills tests evaluates the candidates on the following top skills:-

Technical skills | Troubleshooting | Attention to detail | Time management | Equipment maintenance knowledge

Facility Security Officer

Facility security officers are responsible for implementing and maintaining security measures to protect people, property, and assets within a facility. They monitor surveillance systems, enforce security policies, and respond to security incidents as needed.

Top Skills for a Facility Security Officer

Glider AI’s skills tests evaluates the candidates on the following top skills:-

Security procedures knowledge | Vigilance | Communication | Problem-solving | Attention to detail

Field Medical Communication Specialist

Field medical communication specialists provide support to healthcare professionals and patients by delivering medical information and assistance. They communicate complex medical concepts, provide product information, and address inquiries and concerns.

Top Skills for a Field Medical Communication Specialist

Glider AI’s skills tests evaluates the candidates on the following top skills:-

Communication | Medical knowledge | Problem-solving | Organizational skills | Attention to detail

Functional Insurance

Functional insurance professionals specialize in specific areas of insurance, such as claims processing, underwriting, or policy administration. They analyze insurance needs, recommend coverage options, and provide assistance to clients or policyholders.

Top Skills for a Functional Insurance Professional

Glider AI’s skills tests evaluates the candidates on the following top skills:-

Knowledge of insurance policies | Communication | Customer service | Analytical skills | Attention to detail

General Insurance

General insurance professionals provide a wide range of insurance products and services to individuals and businesses. They assess risks, recommend coverage options, and process insurance applications, claims, and policy changes.

Top Skills for a General Insurance Professional

Glider AI’s skills tests evaluates the candidates on the following top skills:-

Knowledge of insurance policies | Communication | Customer service | Analytical skills | Attention to detail

Grant Analyst

Grant analysts manage and oversee grant funding opportunities for organizations or research projects. They review grant proposals, conduct financial analysis, and ensure compliance with grant requirements and regulations.

Top Skills for a Grant Analyst

Glider AI’s skills tests evaluates the candidates on the following top skills:-

Analytical skills | Attention to detail | Communication | Financial analysis | Grant management

Health Information Management

Health information management professionals handle the collection, organization, and security of patient health information within healthcare organizations. They ensure the accuracy and confidentiality of health records while complying with regulatory standards.

Top Skills for a Health Information Management Professional

Glider AI’s skills tests evaluates the candidates on the following top skills:-

Knowledge of medical coding | Electronic health records | Attention to detail | Organization | Communication

Health Insurance

Health insurance professionals specialize in providing health insurance products and services to individuals, families, or groups. They assess insurance needs, recommend coverage options, and assist clients with enrollment and claims processing.

Top Skills for a Health Insurance Professional

Glider AI’s skills tests evaluates the candidates on the following top skills:-

Knowledge of insurance policies | Communication | Customer service | Analytical skills | Attention to detail

Human Resource Representative

Human resource representatives provide support and assistance in various HR functions, such as recruitment, employee relations, and benefits administration. They serve as a point of contact for employees and management regarding HR-related inquiries and issues.

Top Skills for a Human Resource Representative

Glider AI’s skills tests evaluates the candidates on the following top skills:-

Communication | Organizational skills | Knowledge of HR policies | Problem-solving | Empathy

Insurance Authorization

Insurance authorization professionals facilitate the authorization process for medical procedures and services by coordinating with healthcare providers and insurance companies. They ensure that services are approved according to insurance guidelines and requirements.

Top Skills for an Insurance Authorization Professional

Glider AI’s skills tests evaluates the candidates on the following top skills:-

Knowledge of insurance procedures | Communication | Attention to detail | Analytical skills | Time management

Insurance Claim

Insurance claim professionals handle the processing and adjudication of insurance claims submitted by policyholders. They review claim documentation, assess eligibility and coverage, and facilitate claim resolution and payment.

Top Skills for an Insurance Claim Professional

Glider AI’s skills tests evaluates the candidates on the following top skills:-

Knowledge of insurance procedures | Communication | Attention to detail | Analytical skills | Problem-solving

Life Insurance

Life insurance professionals specialize in providing life insurance products and services to individuals or families to protect against financial loss due to death. They assess insurance needs, recommend coverage options, and assist clients with policy selection and management.

Top Skills for a Life Insurance Professional

Glider AI’s skills tests evaluates the candidates on the following top skills:-

Knowledge of insurance policies | Communication | Customer service | Analytical skills | Attention to detail

Manager, Medical Info

Medical information managers oversee the management and dissemination of medical information and resources within healthcare organizations. They develop policies and procedures, ensure compliance with regulations, and provide support to healthcare professionals and patients.

Top Skills for a Manager, Medical Info

Glider AI’s skills tests evaluates the candidates on the following top skills:-

Leadership | Medical knowledge | Communication | Organizational skills | Attention to detail

Material Handler

Material handlers are responsible for the movement, storage, and handling of materials and products within warehouse or manufacturing facilities. They load and unload shipments, pick and pack orders, and maintain inventory accuracy.

Top Skills for a Material Handler

Glider AI’s skills tests evaluates the candidates on the following top skills:-

Physical strength | Organization | Attention to detail | Time management | Inventory management knowledge

Medical Affairs Project Manager

Medical affairs project managers oversee and coordinate medical projects and initiatives within pharmaceutical or healthcare organizations. They develop project plans, manage timelines and budgets, and ensure alignment with regulatory requirements.

Top Skills for a Medical Affairs Project Manager

Glider AI’s skills tests evaluates the candidates on the following top skills:-

Project management | Medical knowledge | Communication | Leadership | Problem-solving

Medical Billing – Standard

Medical billing specialists handle the processing and submission of medical claims to insurance companies for reimbursement. They ensure accuracy and compliance with coding and billing regulations while maximizing reimbursement for healthcare services.

Top Skills for a Medical Billing – Standard Professional

Glider AI’s skills tests evaluates the candidates on the following top skills:-

Knowledge of medical billing procedures | Attention to detail | Communication | Analytical skills

Medical Coder (In Patient)

Inpatient medical coders assign diagnostic and procedural codes to patient records for reimbursement and statistical purposes. They ensure accuracy and completeness of coding while adhering to coding guidelines and regulations.

Top Skills for a Medical Coder (In Patient)

Glider AI’s skills tests evaluates the candidates on the following top skills:-

Knowledge of medical coding | Attention to detail | Analytical skills | Medical terminology | Communication

Medical Coder (Outpatient)

Outpatient medical coders assign diagnostic and procedural codes to patient records for reimbursement and statistical purposes. They review medical documentation, assign appropriate codes, and ensure accuracy and compliance with coding standards.

Top Skills for a Medical Coder (Outpatient)

Glider AI’s skills tests evaluates the candidates on the following top skills:-

Knowledge of medical coding | Attention to detail | Analytical skills | Medical terminology | Communication

Medical Coding

Medical coding professionals assign diagnostic and procedural codes to patient records for reimbursement and statistical purposes. They ensure accuracy and compliance with coding standards and regulations while maximizing reimbursement for healthcare services.

Top Skills for a Medical Coding Professional

Glider AI’s skills tests evaluates the candidates on the following top skills:-

Knowledge of medical coding | Attention to detail | Analytical skills | Medical terminology | Communication

Medical Collector

Medical collectors handle the collection and resolution of outstanding medical bills and accounts receivable. They communicate with patients and insurance companies, negotiate payment arrangements, and ensure timely payment for healthcare services.

Top Skills for a Medical Collector

Glider AI’s skills tests evaluates the candidates on the following top skills:-

Communication | Negotiation | Attention to detail | Knowledge of medical billing processes | Problem-solving

Medical Communications Execution Specialist

Medical communications execution specialists support medical communications initiatives by coordinating content development, publication, and distribution. They ensure adherence to timelines, quality standards, and regulatory requirements.

Top Skills for a Medical Communications Execution Specialist

Glider AI’s skills tests evaluates the candidates on the following top skills:-

Communication | Project management | Attention to detail | Medical knowledge | Organizational skills

Medical Denials

Medical denial specialists review and appeal denied insurance claims to ensure appropriate reimbursement for healthcare services. They analyze denial reasons, gather supporting documentation, and communicate with payers to resolve claim issues.

Top Skills for a Medical Denials Professional

Glider AI’s skills tests evaluates the candidates on the following top skills:-

Knowledge of medical billing procedures | Attention to detail | Analytical skills | Communication | Problem-solving

Medical Education Manager

Medical education managers oversee the development and implementation of medical education programs and initiatives for healthcare professionals and patients. They collaborate with internal and external stakeholders, manage budgets, and ensure compliance with educational standards.

Top Skills for a Medical Education Manager

Glider AI’s skills tests evaluates the candidates on the following top skills:-

Medical knowledge | Communication | Project management | Organizational skills | Attention to detail

Medical Monitor

Medical monitors oversee and evaluate clinical trial data to ensure participant safety and protocol compliance. They analyze study results, identify trends or issues, and communicate findings to stakeholders.

Top Skills for a Medical Monitor

Glider AI’s skills tests evaluates the candidates on the following top skills:-

Medical knowledge | Attention to detail | Communication | Analytical skills | Problem-solving

Medical Publications Associate

Medical publications associates assist in the development, review, and publication of medical content for scientific journals, conferences, and educational materials. They collaborate with authors, review manuscripts, and ensure compliance with publication standards.

Top Skills for a Medical Publications Associate

Glider AI’s skills tests evaluates the candidates on the following top skills:-

Communication | Medical knowledge | Attention to detail | Organizational skills | Research skills

Medical Records Clerk

Medical records clerks are responsible for maintaining and organizing patient health records in healthcare facilities. They ensure the accuracy and confidentiality of records, process record requests, and assist with record retrieval and management.

Top Skills for a Medical Records Clerk

Glider AI’s skills tests evaluates the candidates on the following top skills:-

Attention to detail | Organizational skills | Knowledge of medical record procedures | Communication

Medical Secretary

Medical secretaries provide administrative support to healthcare professionals and medical offices. They schedule appointments, manage patient records, and assist with correspondence and billing.

Top Skills for a Medical Secretary

Glider AI’s skills tests evaluates the candidates on the following top skills:-

Communication | Organizational skills | Attention to detail | Knowledge of medical terminology

Medical Writer

Medical writers create and edit medical content for various purposes, such as regulatory submissions, scientific publications, and patient education materials. They ensure accuracy, clarity, and compliance with industry standards and guidelines.

Top Skills for a Medical Writer

Glider AI’s skills tests evaluates the candidates on the following top skills:-

Writing skills | Medical knowledge | Attention to detail | Research skills | Communication

Patient Access Representative / Intake Coordinator

Patient access representatives or intake coordinators facilitate the registration and admission process for patients seeking healthcare services. They collect demographic and insurance information, verify eligibility, and coordinate patient appointments.

Top Skills for a Patient Access Representative / Intake Coordinator

Glider AI’s skills tests evaluates the candidates on the following top skills:-

Communication | Empathy | Organization | Attention to detail | Knowledge of patient intake processes

Patient Scheduler

Patient schedulers manage and coordinate patient appointments and schedules for medical services. They liaise with patients, healthcare providers, and administrative staff to ensure efficient scheduling and utilization of resources.

Top Skills for a Patient Scheduler

Glider AI’s skills tests evaluates the candidates on the following top skills:-

Organization | Communication | Attention to detail | Multitasking | Knowledge of scheduling software

Procedure Writer

Procedure writers develop and document standard operating procedures (SOPs) for various processes and activities within healthcare organizations. They ensure clarity, accuracy, and compliance with regulatory standards and guidelines.

Top Skills for a Procedure Writer

Glider AI’s skills tests evaluates the candidates on the following top skills:-

Writing skills | Attention to detail | Organizational skills | Medical knowledge | Communication

Project Coordinator

Project coordinators support project managers in planning, organizing, and executing projects within healthcare organizations. They assist with scheduling, documentation, and communication, and coordinate project activities to ensure timely completion.

Top Skills for a Project Coordinator

Glider AI’s skills tests evaluates the candidates on the following top skills:-

Project management | Communication | Organization | Attention to detail | Problem-solving

Project Manager

Project managers oversee the planning, execution, and completion of projects within healthcare organizations. They manage resources, timelines, and budgets, and communicate with stakeholders to ensure project success.

Top Skills for a Project Manager

Glider AI’s skills tests evaluates the candidates on the following top skills:-

Project management | Leadership | Communication | Problem-solving | Organizational skills

Promotional Review Advisor

Promotional review advisors ensure compliance with regulatory guidelines and company policies in promotional materials and activities within healthcare organizations. They review marketing materials, provide guidance, and facilitate approval processes.

Top Skills for a Promotional Review Advisor

Glider AI’s skills tests evaluates the candidates on the following top skills:-

Knowledge of regulatory guidelines | Attention to detail | Communication | Organizational skills | Problem-solving

Records Specialist

Records specialists manage and maintain records and documents within healthcare organizations. They ensure accuracy, accessibility, and compliance with regulatory standards and retention policies.

Top Skills for a Records Specialist

Glider AI’s skills tests evaluates the candidates on the following top skills:-

Organization | Attention to detail | Communication | Knowledge of record-keeping procedures | Analytical skills

Technical Insurance

Technical insurance professionals specialize in providing insurance products and services for technical or specialized risks, such as engineering or marine insurance. They assess risks, recommend coverage options, and provide assistance to clients or policyholders.

Top Skills for a Technical Insurance Professional

Glider AI’s skills tests evaluates the candidates on the following top skills:-

Knowledge of insurance policies | Technical skills | Communication | Analytical skills | Attention to detail

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