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Mail Clerk Job Description

joseph cole

Updated on April 27, 2023

This Mail Clerk job description template can be posted to online job forums and career pages for the recruitment of candidates. You can modify the requirements and responsibilities given in this template according to the specific need of your company.

Main Responsibilities of Mail Clerk:

  • Sign for incoming certified or registered mail
  • Sort mail by location, department or category such as bills, personal, notices etc.
  • Preparing packages and envelopes

Job brief

We are hiring a responsible Mail Clerk for joining our company.

What does a Mail Clerk do?

A Mail Clerk handles, sorts, and distributes packages and envelopes with the ultimate goal of ensuring a company’s mail makes it to its recipients in a sound condition.

In order to succeed in this position, you must be reliable and diligent with strong literacy skills and a keen eye for details. In addition to that, you must also be able to remain productive and calm when handling postage mistakes or urgent mail.

So, if you like to work in a fast-paced environment and qualify our requirements, we would like to hear from you.


  • Signing for incoming certified or registered mail
  • Sorting mail by location, department or category such as bills, personal notices etc.
  • Preparing packages and envelopes
  • Stamping and recording sender’s name and receipt’s date
  • Distributing mail to departments or individuals
  • Tracking supplies for mailroom (e.g. stamps, address labels, envelopes etc.)
  • Correcting and re-forwarding misdirected mail
  • Arranging for express delivery as needed
  • Collecting and preparing correspondence (e.g. verifying addresses, applying proper stamps etc.)
  • Keeping records of incoming mail packages (e.g. weight, description, return address etc.)


  • At least a High School diploma
  • Prior experience as an Office Clerk, Mail Clerk or a similar role
  • Experience with computers, especially MS Word
  • Experience with postage meter and mail sorting machines
  • Ability to perform under pressure
  • Problem-solving skills with a keen eye for details
  • Exceptional time-management and organizational skills
  • Strong verbal as well as written communication skills

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