2 min read

Client Relations Manager Job Description

Team Glider

Updated on May 22, 2023

In this post


Accelerate the hiring of top talent

Make talent quality your leading analytic with skills-based hiring solution.

Get started

This Client Relations Manager job description template can be posted to online job forums and career pages for the recruitment of candidates. You can modify the requirements and responsibilities given in this template according to the specific need of your company.

Client Relations Manager Responsibilities Include

  • Create strategies to combat revenue losses
  • Help business in meeting revenue and sales goals
  • Research to identify new potential clients
  • Build long-term relationships with existing clients
  • Address customer complaints and concerns

Client Relations Manager Job Brief

We are in search of a Client Relations Manager who can create, maintain, and develop long-term client-business relationships. You will be asked to resolve any issue that customers are facing with our services. The incumbent should have a strong understanding of company’s products and services. He should proficiently understand the competition and develop creative solutions to help the company stay ahead in the market.

In this role, an employee should be an excellent conversationalist who can quickly grasp customer needs. If you are the one who has knowledge of our industry and great experience in customer service, then we want to meet you.

We want an ambitious manager who is goal-driven and keeps a hold on our customers.

Client Relations Manager Responsibilities

  • Builds productive and positive relationships with the major clients for business growth
  • Visit client offices and schedule regular meetings, conferences to strengthen the relationships
  • Provide support to customers and effectively handle communications
  • Proficient enough to achieve profitability by successfully managing and closing client deals
  • Help sales team to cross-sell or upsell company’s products and services
  • Work with internal teams like engineers, sales, and senior management to deal with customer needs
  • Create new strategies to improve client satisfaction
  • Support sales and marketing activities through the effective and efficient use of CRM database

Client Relations Manager Requirements

  • Must have a Bachelors in business administration, marketing, or in a related field
  • Excellent negotiation and communication skills
  • Expertise as a relationship manager or client relations manager
  • Knowledge of CRM platforms and MS Office
  • Should have a customer-oriented attitude and problem-solving skills
  • Customer service background is mandatory, and industry knowledge will be an added advantage
  • Should have a proven track of exceeding targets

Information Technology Technician Job Description

An Information Technology (IT) Technician is a professional responsible for providing technical support and assistance to end-users within an organization. They play a crucial role in maintaining the functionality and efficiency of the organization’s IT systems, including hardware, software, and network infrastructure. Information Technology Technician Job Description Join our team as an IT Technician, where […]

Web Programmer Job Description

A Web Programmer is a skilled professional responsible for developing, implementing, and maintaining web-based applications, websites, and services. They are proficient in programming languages such as HTML, CSS, JavaScript, and server-side scripting languages like PHP, Python, or Ruby. Web Programmer Job Description Join our team as a Web Programmer, where you’ll have the opportunity to […]

Junior Account Manager Job Description

A Junior Account Manager serves as a vital link between clients and the organization, supporting the sales and account management teams in building and maintaining strong relationships with customers. This entry-level position provides an excellent opportunity for individuals to gain hands-on experience in sales and account management while learning the ins and outs of client […]