General Manager Interview Questions

Nayana Desai

Updated on March 2, 2023

Explore our comprehensive guide of General Manager Interview Questions designed to help you identify the most qualified candidates for your organization. Our expertly crafted questions will uncover their experience, skills, and suitability for the role. Start your recruitment process today with confidence and assurance.

Considerations for Hiring a General Manager

General Managers are found in a huge range of industries including but not limited to hospitality, service, and retail. They are responsible for managing facilities and teams, like a manufacturing floor at a manufacturing unit, warehouse, hotel, restaurant, or gym. At a franchise, GM plays an important role. If a client wants to speak to the concerned person, the Receptionist will connect them to General Manager.

The major role of GM is similar to that of Team Leader. They take care of hiring, managing, and training staff members and ensure that they have the essential resources and tools to succeed. They also present their team with new and effective strategies and plans. GMs also plan budgets, measure results and determine opportunities and threats to their business.

Interpersonal skills are very important for this role, especially if the GM works for a company that wants to be known for great client support. Asking situational and open-ended questions will help you know about candidates’ communication styles and leadership skills so that you can recruit the right GM for your company.

Operational and Situational Questions

  • Why do you want to work with us? How will this position help you reach your career goals?
  • Tell me about some industry trends that will have an impact on your role as a GM.
  • Describe your typical day at work as a GM. How do you prioritize your tasks?
  • Have you ever made any changes to increase efficiency, improve productivity, or lower costs?
  • Share about a time when your team was having difficulty meeting the business objectives. What happened and how did you help your team?
  • Have you worked on a project with a tight budget? How did you manage things?
  • Tell me about a successful project where you worked with multiple teams. What were your role and the final outcome?
  • Tell me about a time you led an important conference.
  • How do you decide that an employee is underperforming?
  • Share your experience of coaching or mentoring. How the person evolved after your support?
  • What is your approach to delegating employees? How do you ensure that the tasks are completed successfully?
  • Share about a time you led by example.
  • Describe your leadership style.
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