6 min read

Commercial Director Job Description: Template, Duties, and Skills

Abinayasree C

Updated on May 25, 2023

Commercial Director Job Description: Template, Duties, and Skills

Abinayasree C

Updated on May 25, 2023

In this post

CREATE YOUR ACCOUNT

Accelerate the hiring of top talent

Make talent quality your leading analytic with skills-based hiring solution.

Get started

Quick answer: A commercial director owns how a company makes money from its market. They set commercial strategy, manage pricing and key accounts, align marketing sales and operations around revenue targets, and report results to the executive team. A strong commercial director job description makes that ownership explicit: which revenue lines, which teams, which numbers.

This page gives you a ready to use commercial director job description template, explains how the role differs from a sales director, and shows how to evaluate candidates so the person you hire can actually do the work you describe.

What does a commercial director do

The commercial director sits where strategy meets revenue. Most companies hire for this role when growth stops coming from a single sales motion and starts depending on pricing, partnerships, new markets, and tighter coordination between teams.

Day to day, that looks like:

  • Conducting market research to size opportunities, track competitors, and spot shifts in customer demand
  • Developing and implementing commercial plans that connect revenue targets to specific products, segments, and channels
  • Setting and reviewing pricing, discount rules, and contract terms
  • Owning the commercial forecast and the profit and loss for their area
  • Building partnerships with key stakeholders, including major customers, distributors, suppliers, and internal leaders in finance and operations
  • Leading the managers who run sales, account management, and sometimes marketing

The job is less about closing individual deals and more about deciding which deals the business should chase, at what price, and with which team.

Commercial director vs sales director

These titles get used interchangeably, and that causes bad hires. The difference is scope.

Commercial directorSales director
Main focusOverall commercial performance and profitabilitySales revenue and team quota
OwnsPricing, commercial strategy, partnerships, sometimes marketingPipeline, sales process, sales team performance
Time horizonAnnual and multiyear plansMonthly and quarterly targets
Typical reportsSales director, marketing lead, account management, commercial analystsSales managers and account executives

If the role you’re hiring for is mostly about running a sales team against quota, a sales director job description is the better fit. If it also covers pricing, margin, and cross functional planning, you need a commercial director.

Commercial director job description template

Copy this commercial director job description into your applicant tracking system and edit the bracketed sections. Specific beats generic: name the revenue lines, team size, and markets.

Job brief

We are looking for a commercial director to lead the commercial strategy for [company name] across [markets, regions, or product lines]. You will own revenue and margin targets, build business plans on commercial opportunities, and lead a team of [number] across sales, account management, and [marketing or commercial analysis]. You will report to the [CEO, COO, or managing director] and work closely with finance, product, and operations.

The right candidate has led commercial teams before, is comfortable with financial models, and makes clear decisions with incomplete data.

Responsibilities

  • Define commercial strategy and translate company goals and objectives into revenue, margin, and growth targets
  • Lead the work of developing and implementing commercial strategies across products, segments, and regions
  • Build and present business plans on commercial opportunities, including new markets, channels, and partnerships
  • Oversee conducting market research and competitor analysis to inform pricing and positioning
  • Set pricing structures, discount policies, and contract terms in partnership with finance
  • Coordinate marketing sales and account management so pipeline, conversion, and retention targets connect
  • Develop and maintain partnerships with key stakeholders, including strategic customers, distributors, and suppliers
  • Negotiate major contracts and commercial agreements
  • Own the commercial forecast and report performance against plan to the leadership team
  • Hire, coach, and develop commercial managers and their teams
  • Track KPIs such as revenue growth, gross margin, customer lifetime value, and win rate

Requirements and qualifications

  • Bachelor’s degree in business, economics, finance, marketing, or a related field; an MBA is a plus
  • [8 to 12+] years of experience in sales, business development, or commercial roles, with at least [3] years in a leadership position
  • Proven record of meeting or exceeding revenue and margin targets
  • Strong financial acumen, including profit and loss management, budgeting, and pricing analysis
  • Experience negotiating large contracts and managing key accounts
  • Clear written and verbal communication, including presenting to executives and boards
  • Working knowledge of CRM systems and commercial reporting tools
  • Experience in [your industry] preferred

Skills and qualifications that matter most

A long requirements list doesn’t tell you which skills predict success. For most commercial director roles, five carry the weight.

Commercial and financial judgment. Can they read a profit and loss statement, model a pricing change, and explain the tradeoff between volume and margin?

Strategic planning. Can they turn a broad growth goal into a plan with owners, budgets, and milestones?

Negotiation. Can they hold a position with a large customer or supplier without damaging the relationship?

Cross functional leadership. Can they get finance, product, marketing, and sales working from the same numbers?

Market analysis. Can they use research and data to decide where not to compete, not only where to grow?

Formal qualifications matter less than evidence. A candidate without an MBA who has run a regional profit and loss is usually a stronger bet than one with the degree and no budget ownership.

How to evaluate commercial director candidates

Senior commercial hires are expensive to get wrong, and a polished interview isn’t proof of commercial judgment. Build your process around work the candidate actually does.

1. Define the scorecard before you post. List the three or four outcomes the commercial director must deliver in their first year. Write interview questions and rubrics against those outcomes, not against the job title.

2. Use a structured interview. Ask every finalist the same core questions and score answers against the same rubric. Examples:

  • Walk me through a commercial strategy you built. What was the revenue target, and what did you change to hit it?
  • Tell me about a pricing decision that cost you volume. Why was it the right call?
  • How do you resolve a conflict between marketing and sales over pipeline targets?
  • Describe a partnership you negotiated. What did each side give up?

3. Add a case exercise. Give finalists a short commercial scenario, such as a declining product line or a new market entry, and ask for a one page plan. You’ll see how they structure problems, use numbers, and prioritize.

4. Test functional skills where they apply. Commercial directors who stay close to analysis, pricing, or forecasting can complete a short functional assessment. Glider’s skill assessment software includes question sets for non technical and functional roles, scored against rubrics, and behavioral and psychometric assessments can add structured signal on work style.

5. Verify identity in remote processes. If interviews run remotely, ID verification confirms the person in the final round is the same person who applied, with every check logged for audit.

6. Plan for the team they’ll build. A new commercial director usually hires next: account managers, sales representatives, commercial analysts. Those are high volume roles where AI interview software and structured assessments save hiring managers hours of first round screening. The job description library has templates for many of those roles.

Common mistakes in commercial director job descriptions

  • Copying a sales director description and changing the title. Candidates notice, and you attract the wrong profile.
  • Listing every possible duty. Prioritize the five or six responsibilities that define success in your company.
  • Leaving out scope. State team size, revenue under management, and reporting line.
  • Asking for years of experience without saying what they should have achieved.
  • Skipping the evaluation plan. If you can’t say how you’ll assess a requirement, cut it or rewrite it.

FAQs

What does a commercial director do?

A commercial director sets and runs the commercial strategy of a business. They own revenue and margin targets, pricing, key partnerships, and the coordination of sales, account management, and often marketing.

What is the difference between a commercial director and a sales director?

A sales director focuses on sales revenue, pipeline, and the sales team. A commercial director has a wider remit that includes pricing, profitability, partnerships, and commercial planning across functions. Many sales directors report to a commercial director.

What qualifications does a commercial director need?

Most employers ask for a bachelor’s degree in business, finance, economics, or marketing, and many value an MBA. Proven experience leading commercial or sales teams and managing a profit and loss matters more than any single credential.

Who does a commercial director report to?

Usually the CEO, COO, or managing director. In larger groups, a commercial director for a region or division may report to a chief commercial officer.

What skills should a commercial director job description include?

Commercial and financial judgment, strategic planning, negotiation, cross functional leadership, and market analysis. Add industry knowledge if your market has long sales cycles or regulated pricing.

How do you evaluate a commercial director candidate?

Use a scorecard tied to first year outcomes, a structured interview with consistent rubrics, and a short case exercise. Functional assessments can add evidence for analysis heavy roles, and identity checks protect remote processes.

Next step

Use the commercial director job description template above, tighten it to your scope, and decide how you’ll assess each requirement before you post it. When you’re ready to bring structure to screening and interviews across your commercial team, see how Glider AI combines skills validation, AI interviews, and identity verification in one platform.

Why Candidates No Longer Trust Job Postings, and What Employers Can Do About It

Candidate trust in job postings has eroded to the point where treating a listing as a good faith, straightforward offer is now the exception rather than the default assumption. This is not one problem, it is several separate failures that have compounded on top of each other over a short period. Only 8 percent of […]

Skillfishing: The New Recruiting Trend Replacing Traditional Job Descriptions

Skillfishing describes candidates, and sometimes existing employees, who overstate their capabilities, presenting a version of themselves on paper that looks strong but does not hold up once the actual work begins. The term is new, but the underlying research behind it is not a fringe finding. A full 91 percent of HR professionals now believe […]

Communications Assistant Job Description

This Communications Assistant job description template can be posted to online job boards and career pages to attract suitable candidates. The Communications Assistant job description, responsibilities, and requirements provided here can be customized based on your company’s needs. Key Responsibilities Job Statement We are looking for a Communications Assistant to support our communication efforts across […]

chevron-down