5 min read

Documentation Specialist Job Description: Template, Duties and Requirements

Abinayasree C

Updated on February 25, 2024

Documentation Specialist Job Description: Template, Duties and Requirements

Abinayasree C

Updated on February 25, 2024

In this post

CREATE YOUR ACCOUNT

Accelerate the hiring of top talent

Make talent quality your leading analytic with skills-based hiring solution.

Get started

A documentation specialist keeps an organization’s procedures, policies and records accurate, current and audit ready. When the role is done well, nobody notices. When it isn’t, a failed audit or an outdated SOP on the shop floor makes it obvious fast.

Use this documentation specialist job description template to post the role, then use the requirements and scorecard to decide who is worth interviewing.

What is a documentation specialist?

A documentation specialist creates, organizes, manages and maintains the documents a business runs on: standard operating procedures (SOPs), manuals, forms, policies, reports and the records that prove regulatory requirements were met. They own version control, archiving and retrieval, and they work with subject matter experts to keep content accurate.

The title shows up most in regulated industries such as life sciences, medical devices, manufacturing, healthcare, finance and engineering, where documents are evidence as much as instructions.

Documentation specialist job description template

Copy and adapt the template below. Replace the bracketed fields and remove any duties that don’t apply to your team.

Job title: Documentation Specialist

Location: [City, remote or hybrid]

Reports to: [Quality Manager / Document Control Manager / Operations Lead]

About the role: We’re looking for a detail oriented documentation specialist to draft, control and maintain [company]’s procedures, manuals and records. You’ll make sure every document is accurate, current and compliant with [ISO 9001 / FDA / GDPR / other standards], and that teams can find what they need when they need it. You’ll work closely with [quality, operations, engineering, regulatory] teams in a fast paced environment.

Responsibilities:

  • Draft, review and revise SOPs, manuals, forms, work instructions and reports
  • Manage version control, approvals, archiving and retirement of documents
  • Maintain the document management system and its filing and retrieval structure
  • Check documents against [relevant regulations and standards] and support internal and external audits
  • Run quality reviews for accuracy, consistency and formatting
  • Work with subject matter experts to capture and update process knowledge
  • Train staff on documentation procedures and the document system
  • Recommend improvements and automation for documentation workflows

Requirements:

  • [Associate’s or bachelor’s degree] in [English, communications, business, a technical field] or equivalent experience
  • [2+] years in documentation, document control, records management or quality
  • Working knowledge of [ISO / FDA / GDPR] documentation requirements
  • Strong written communication and attention to detail
  • Proficiency with [document management system, e.g. SharePoint, Veeva, MasterControl] and Microsoft Office or Google Workspace

Nice to have:

  • Experience supporting regulatory audits or inspections
  • Familiarity with technical writing or editing standards
  • Experience in [industry]

What we offer: [Salary range, benefits, schedule]

What does a documentation specialist do? Key responsibilities

The duties above fall into four areas. Weight them by what your team actually needs.

Creation

Writing and revising SOPs, manuals, forms and reports, usually from interviews with subject matter experts or drafts they hand over. Plain, accurate writing matters more here than style.

Control

Version control, approvals, archiving and retrieval. In regulated teams this is the core of the job: the right version has to be the only version in use, and every change has to be traceable.

Compliance

Checking documentation against standards such as ISO, FDA and GDPR, running quality reviews, and preparing records for audits.

Collaboration and training

Working across quality, operations and engineering, and training staff to follow documentation procedures. A specialist who can’t get busy experts to review drafts won’t keep content current.

Required skills and qualifications

  • Organization: managing hundreds of controlled documents without losing track of versions
  • Attention to detail: catching the wrong revision number or a missing approval
  • Regulatory knowledge: ISO, FDA and GDPR documentation requirements, depending on your industry
  • Written communication: turning expert input into clear instructions
  • Tools: document management systems, word processing and spreadsheets
  • Problem solving: fixing broken workflows rather than working around them

Most roles ask for an associate’s or bachelor’s degree, though relevant experience in document control or quality often counts for more.

How much does a documentation specialist make?

Salary varies by source, industry and location. Figures reported at the time of writing:

  • Talent.com: median about $56,309 per year ($27.07 per hour), from around $40,939 at entry level to $91,720 for experienced specialists
  • ZipRecruiter: average about $50,388 per year ($24.23 per hour), with the middle 50% between $38,000 and $57,000 and the 90th percentile at $71,500
  • Indeed (document specialist title): average about $24.90 per hour, typically $15.01 to $41.30

None of these is an official government figure. O*NET’s “Document Management Specialists” occupation (median $116,580) describes a more IT focused role and isn’t a like for like comparison.

Example KPIs for a documentation specialist

  • Document accuracy and integrity (error rate found in reviews or audits)
  • Version control compliance (no outdated documents in use)
  • Regulatory compliance (audit findings related to documentation)
  • Retrieval time and accessibility
  • Training effectiveness (staff following documentation procedures)

How recruiters can use this template

Paste the template summary and responsibilities into your posting, then adjust the seniority language: “maintain and support” for a junior role, “own and lead” for a senior one. Keep the requirements list short. Every extra must have narrows the pool, and most of them are better tested than listed. The scorecard below turns those requirements into a screen you can run before the first interview.

How to screen documentation specialist candidates

A resume says “detail oriented”. A test shows it. Turn the requirements into a short scorecard and screen against it before interviews:

SkillHow to test itWeight for compliance heavy roles
Attention to detailFind the errors in a sample SOPHigh
Regulatory knowledgeScenario questions on ISO, FDA or GDPR requirementsHigh
Written communicationRewrite an expert’s notes as a clear procedureMedium
Document controlQuestions on versioning, approvals and archivingMedium
ToolsPractical task in your document system or spreadsheetsLow to medium

Glider AI’s skill assessment software and competency and job based skill tests let you build this screen with hands on tasks, and one way video interviews help you check communication before a live conversation. For remote hiring, AI proctoring confirms the candidate did the work themselves.

Find more templates in the Job Description Library and skill definitions in the Skills Glossary.

FAQs

What does a documentation specialist do?

A documentation specialist creates, revises and controls an organization’s documents, such as SOPs, manuals, forms and records. They manage version control and archiving, check documents against regulations, support audits and train staff on documentation procedures.

What skills does a documentation specialist need?

Organization, attention to detail, written communication, knowledge of the regulations that apply (such as ISO, FDA or GDPR), and proficiency with document management systems and office software.

What qualifications are required to become a documentation specialist?

Most employers ask for an associate’s or bachelor’s degree in communications, English, business or a technical field, plus experience in documentation, document control, records management or quality.

What is the difference between a documentation specialist and a technical writer?

A technical writer focuses on creating content such as user guides and product documentation. A documentation specialist focuses on managing and controlling documents across their life cycle, including versioning, approvals, compliance and audits. Many roles combine some of both.

How much does a documentation specialist make?

Reported averages range from about $50,000 to $56,000 per year in the US, depending on the source, with experienced specialists earning up to about $90,000. See the salary section above for sources.

What industries employ documentation specialists?

Life sciences, pharmaceuticals, medical devices, manufacturing, healthcare, finance, engineering and government, along with any team that works under audit or regulatory requirements.

Why Candidates No Longer Trust Job Postings, and What Employers Can Do About It

Candidate trust in job postings has eroded to the point where treating a listing as a good faith, straightforward offer is now the exception rather than the default assumption. This is not one problem, it is several separate failures that have compounded on top of each other over a short period. Only 8 percent of […]

Skillfishing: The New Recruiting Trend Replacing Traditional Job Descriptions

Skillfishing describes candidates, and sometimes existing employees, who overstate their capabilities, presenting a version of themselves on paper that looks strong but does not hold up once the actual work begins. The term is new, but the underlying research behind it is not a fringe finding. A full 91 percent of HR professionals now believe […]

Communications Assistant Job Description

This Communications Assistant job description template can be posted to online job boards and career pages to attract suitable candidates. The Communications Assistant job description, responsibilities, and requirements provided here can be customized based on your company’s needs. Key Responsibilities Job Statement We are looking for a Communications Assistant to support our communication efforts across […]

chevron-down