Sales Trainee Interview Questions

Looking for potential sales trainee? Here are the required qualifications and Sales Trainee interview questions that will help you choose the best one.

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Sales Trainee Interview Questions

Sales Trainee is an entry level role. The role of the candidate is to facilitate the customer service process and to work in a myriad of industries. Most of the applicants will be graduates and you should prefer the candidates who are interested in the field of customer service with a good sales tactics.

Following are the outlined sales trainee interview questions that will help in assessing the management and organizational abilities of the candidate.

Operational and Situational questions

  • What will be your reaction, if your manager assigns you a task and you don’t know how to approach?
  • According to you, what to or what not to include in a sales pitch email?
  • How will you deal with an angry customer who wants to speak to your manager?
  • What will you do during a day at work when you are assigned with fewer tasks?
  • How will you handle the situation when a customer asks extra information about the product, but you don’t know?

Role-specific questions

  • In your opinion, what is excellent customer service?
  • Are you familiar with our products and services? How important our clients are to us?
  • Have you ever used any CRM software? What other tools do you suggest to organize the work?
  • How will you identify client needs?
  • Why is customer feedback important? How will you take it from the least interested customers?
  • According to you, what metrics are important to track sales on a regular basis? Why?

Behavioral questions

  • How will you deal with deadlines and targets?
  • Recall a time when you worked on a project with a team? What was your role and what you learned from it?
  • Have you ever faced a conflict with a boss or colleague in a store? How did you handle the situation?
  • What challenges are you expecting to face in this role and what are your career goals?