Sales Coordinator Interview Questions

Hiring a passionate Sales Coordinator is one of the daunting tasks in an organization. Here are the Sales Coordinator Interview Questions questions that will help you make the right decision.

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Sales Coordinator Interview Questions

A sales coordinator is an important part of sales operation as they disseminate the information between sales advisor, customers, and managers. The candidate you employ for this profile must be a stellar communicator and should ensure the excellent customer relationships. Experience in marketing, sales, customer service is required and proficiency in company’s computer system is an added advantage.

Qualifications to look for

  • High School Diploma

Skills to look for:

  • Communication skills
  • Customer service skills

Experience to look for:

  • Experience in Marketing and Sales
  • Customer Service skills
  • Computer skills

With the help of following sales coordinator interview questions, you will be able to pick an individual who has expertise in this field.

Operational and Situational questions

  • What is the process of generating leads?
  • How will you take a client in confidence regarding the delivery of orders on time?
  • If you receive a call from a customer complaining about the high prices of products and services, how will you handle the situation?
  • How do you ensure timely deliveries?
  • How will you influence a client to agree to the project by a trial?
  • Choose from one of our products and sell it to me?
  • How will you manage the situation when two salesmen ask you for the help at the same time?

Role-specific questions

  • According to you, what are the most useful two closing techniques and why?
  • Are you familiar with our company’s products?
  • Have you ever used any CRM/ERP software?
  • Do you have any experience in planning sales contracts?
  • In your opinion, what factors are more important to close a deal?
  • How much experience you have in sales and customer service?
  • Being a Sales Coordinator, what reports should you prepare for the management?
  • Have you any experience with hiring sales personnel?
  • What type of technologies have you used in your previous job?

Behavioral questions

  • Have you ever faced any conflict with any colleague? What you did to resolve it?
  • What strategies did you use to meet sales quotas?
  • Recall a time when you helped a team member to be more efficient?
  • Describe the situation when you satisfied the customer with a problem?
  • What techniques have you changed to increase sales?
  • How many successful sales you have made so far?