Benefits Coordinator Interview Questions

The below given Benefits Coordinator interview questions provide a snapshot of what to look for in candidates asking suitable interview questions.

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Benefits Coordinator Interview Questions

Benefits Coordinators are responsible for managing employees’ perks packages and benefits, like mobile plans, health and life insurance and remote working.
Excellent communication skills are essential, as the professional has to interact often with employees and partners. Also, Benefits Coordinators take care of the paperwork (e.g. insurance forms and employment contracts), so look for people with great organizational abilities. Ability to maintain confidentiality is another important prerequisite.
During interviews, look for creative and competent candidates. Those who can suggest new benefits that suit your company, as it will assist you improve satisfaction and retention in the long-run. Familiarity with labor legislation is great.

Operational and Situational questions

  • Suggest a few perks that we can offer to our employees with kids (e.g. work from home, flexible hours and sponsored daycare).
  • What are the best benefits to improve diversity in the office?
  • How do you explain the terms of retirement policy to an employee?
  • If an employee meets with an accident using the company car after working hours, what would you do?
  • What do you do when an employee complains of getting lesser benefits as compared to his teammate?

Role-specific questions

  • Name the software you use to keep track of employees’ vacation time.
  • What special benefits should be given to handicapped employees?
  • What is the reimbursement process for travel expenses?
  • How do you calculate monthly and annual costs of employees’ benefits?
  • Why should a company give stock options to the employees?

Behavioral questions

  • What is the best way to tell employees about their benefits?
  • Name the software you use to maintain employee records.
  • Tell me about a time when you made a mistake at work. How did you rectify it?
  • How do you handle employees who ask about their colleagues’ benefits?